Trending Now - The Art and Science of Check Return Codes

Trending Now is a complimentary periodic information program hosted by The Clearing House Payments Authority and ePayResources™ exclusively for their combined membership. Trending Now features payments industry related topics presented by subject matter experts that capture current and emerging trends. Trending Now is offered on a regular basis through out the year.

Have you ever had trouble deciding which return code to use?  You are not alone!  Selecting the correct return code is part art and part science.  Ms. Johnson will walk through all the return codes—including the newest return codes enacted a little over a year ago.  Then she will discuss how some codes are similar and how to pick the best code based on circumstances of the case.  She will also discuss how some return codes are not really return codes but rather warranty claims that travel through the return system.  Participants will leave with a better understanding of return codes, a quick reference sheet and a link to the X9 paper Proper Use of Return Codes.


Jenny Johnson, NCP

Jenny Johnson has been with ECCHO—the Electronic Check Clearing House since 2010.  Initially she was responsible for marketing both ECCHO and NCP and relationship management. She is currently transitioning into responsibility for the ECCHO Rules and subcommittee management. Jenny was heavily involved in developing the National Check Payments Certification program, and earned her NCP in 2012.

She has more than 20 years of experience in the payments industry with McKinsey/Global Concepts. At Global Concepts, she managed the Forums conference division including the Image Forum (US & UK), Check Forum (US & UK), Cash Management Forum, Payments Forum, E-Commerce Forum, Fraud Forum, and other Forums and Roundtables.

3/16/2017 1:00 PM - 3/16/2017 2:00 PM

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CANCELLATION POLICY: Cancellations received less than five (5) banking days prior to the seminar date are not refundable. Cancellations received more than five (5) banking days must be received in writing and are subject to a $30.00 cancellation fee. Maximum of (1) transfer or substitute per registration. ePayResources reserves the right to make changes regarding locations and accommodations.